Support

Answers to common questions, and how to reach us.

Need a hand or have an idea? Use Make a Wish inside the app to send feedback straight to the developer.

Frequently asked questions

Is PatchWalker really free?

Yes. It’s freeware with no feature limits, licence keys or expiry. Donations are welcome but never required. See the licence for the terms.

Do I need to install agents on my machines?

No. PatchWalker is agentless: it manages Windows over WinRM (HTTPS) and Linux over SSH. There’s nothing to install on the machines you manage.

What can it manage?

Windows and Linux machines — operating-system updates, third-party application updates, and your own software packages — from a single Windows Controller.

Why does Windows warn about an “unknown publisher”?

The installer isn’t code-signed yet, so SmartScreen shows a caution. Verify the download’s SHA-256 against the value on the Download page, then choose More info → Run anyway.

Where does PatchWalker run?

You install it on one Windows machine — the Controller — and use its web console. Your managed machines need no software.

Is any of my data sent anywhere?

PatchWalker runs entirely on your Controller and talks only to your machines (and, where you enable it, to Microsoft/Ubuntu update sources). It has no usage telemetry. The website uses Google Analytics to understand usage and improve the site — see the privacy page.

How do I get started?

Download the installer, run it on your Controller, and follow the Getting Started guide.

Contact

For general enquiries, use the contact form and we’ll get back to you. For feature requests and bug reports, the in-app Make a Wish form sends details straight to the developer.